Order Information
How do I ensure a smooth order process?
How do I ensure a smooth order process?
Ensure you enter the correct billing address for the card before payment to avoid delays. On payment authorization, you'll receive on-screen confirmation and an email acknowledging your order with delivery details and an order reference number.
What if an item is out of stock or there's a payment issue?
What if an item is out of stock or there's a payment issue?
In the rare case of stock unavailability or payment processing problems post-authorization, we'll promptly contact you via email or phone to discuss alternatives.
How can I inquire about my purchase?
How can I inquire about my purchase?
Your order reference number can be used for any queries regarding the purchase. Contact us at support@avshack.in for further assistance.
Shipping of Orders
What courier services are used for shipping?
What courier services are used for shipping?
All orders are shipped using suitable renowned third-party couriers. We use reliable services like FedEx, DTDC, Blue Dart Couriers to ensure timely and secure delivery.
Is there any additional charge for shipping?
Is there any additional charge for shipping?
No extra charges or duties on items. We offer free shipping across all India terrain.
Can I discuss alternative delivery arrangements?
Can I discuss alternative delivery arrangements?
Yes, if you wish to discuss alternative delivery arrangements, please contact us at support@avshack.in.
How quick are the deliveries?
How quick are the deliveries?
With order tracking, our deliveries are quick and easy. You'll have your new purchase within 7 - 11 working days.
Cancelling My Order
How can I cancel my order?
How can I cancel my order?
To cancel an order, contact us via email at support@avshop.in or call us at 011-46016115, 011-40571419. Cancellation is possible only if the order hasn't been shipped or dispatched.