Terms and conditions

Welcome to Avshack.in . Avshack.in is owned and operated by AV Zone.

To avail the services offered at Avshack.in or by any of its affiliates, you must agree to the following terms and conditions. If you visit or shop or browse at  you accept these conditions. ​You (The User) are therefore advised to read carefully these terms and conditions every time you use the website  of AV Zone.

These terms & conditions (together with the documents referred to in the terms) apply to any orders for products placed on this website, and to your use of the website. Please read them before using this website and placing an order.

WARRANTY

The warranty applies only to the original purchaser (person who has purchased the product directly from www.Avshack.in or AV Zone) and is not transferable.

AV SHACK will not undertake responsibility for product malfunction or non-operation caused by use of poor quality media, unstable power supply, earthing problems, electrical discharge of other products or on account of wrongful product software/firmware up-gradation undertaken by the Purchaser.

Warranty only covers the actual product functionality and does not include aesthetic/external elements such as cover plastics, glassware, accessories, outer-casing, connectors, antenna wires, cables and consumables. This warranty does not cover normal wear and tear of the product.

All items include manufacturer's Warranty. The time span for items are valid under manufacturer warranty Terms.

RETURN POLICY

At AV SHACK, we are committed to ensure that you have hassle-free and enjoyable shopping experience. You may have received a dead-on arrival or malfunctioning product; you can ask for an exchange or refund for the former and only an exchange for the Latter. Returns should be made within 7 Days of your Purchase. (For example, if you receive your product on 1St January, the last day to return your product is 7th of January). Product should be in original condition, undamaged Packing. Any Item(s) being retuned should also be returned with all accessories; manuals that may have been bundled with the main Product. Product should be accompanied with original sales invoice along with returning Item(s). In case of returns, please mail us the product details along with your order reference number and return reason along with pictures of Items. 

AV SHACK Reserves the rights to deduct handling charges of from the product being Return and process you Refunds in case of product physically damaged and Malfunctioning.

CUSTOMER SHOULD BE 18 YEARS OF AGE AND ABOVE

The User acknowledges and certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian to order or to make payment for purchases on website 

INFORMATION TECHNOLOGY ACT, 2000

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

SUPPLIER IDENTIFICATION

A site owned and operated by AV ZONE . We are registered in India at L-4, Chittranjan Park, Main Ring Road, opposite Nehru apartments Gate No. 2, South Delhi, New Delhi-110019.

IN CASE OF ORDER CANCELLATIONS

Request for cancellations of orders once placed on https://Avshack.in or mail us at: support@avshack.in. Mails shall be entertained only if your order hasn't already been shipped/ despatched.

DELAY OR NON-DELIVERY

In the event of a non-delivery or late delivery due to error by the User (i.e. wrong or incomplete name or address or recipient not available) any extra cost/charges spent by AV Zone for re-delivery shall be claimed from the User that placed the Order.

RIGHT TO CANCEL & INCORRECT PRICING

AV ZONE reserves the proper to refuse or cancel any order placed for a product that's listed at an incorrect price or for the other reason. This shall be no matter whether the order has been confirmed and/or payment been received. the precise payment of amount paid shall be refunded and therefore the User shall be told of an equivalent.

NOTICES

You must send all notices to the contact details on our website. We may give notice to you at either the e-mail or postal address you provided to us when making a Purchase with Us.

PRODUCT INFORMATION

We, at AV SHACK, have endeavoured to supply you with the newest and most accurate product information. However, we aren't liable for any discrepancies within the product(s) listed and therefore the product(s) delivered.

We also are not liable for delays in delivering orders through our website. For any complaints regarding the merchandise , you'll directly contact us at support@Avshack.in

JURISDICTION

This agreement shall be construed in accordance with the applicable laws of the Republic of India. The Courts in New Delhi will have exclusive jurisdiction in any proceedings arising out of this agreement.

THIRD PARTY FRAUDS

AV Zone will not be liable for any type or kind of credit card fraud. The liability to utilize a card fraudulently will be on the utilizer and the onus to 'prove otherwise' shall be exclusively on the utilizer. The Utilizer must exclusively utilize his/her own card on the website.

ORDER FULFILMENT

AV SHACK will take "Full Responsibility" of your Order, if the Order has been shipped to any location/city, where "Private Courier Companies" (eg. FedEx, DTDC, BLUE DART, etc) were used to service your Area Postcode.